This course is part of the Generative AI for Workflow Automation ExpertTrack
Building AI Agents and Autonomous Workflow Systems
Design agentic AI systems that can reason, use tools, manage memory, and coordinate tasks across automated workflows.

Duration
3 weeksWeekly study
3 hours100% online
How it worksIncluded in an ExpertTrack
Course 3 of 4
Building AI Agents and Autonomous Workflow Systems
Craft autonomous agentic AI systems
AI workflows can follow predefined rules, but agentic systems go further by reasoning about goals, selecting tools, and deciding what to do next.
On this ExpertTrack you’ll learn how to design and evaluate autonomous AI systems built around single and multiple agents.
Start with the foundations of agent architecture, including the agent loop, tool use, and different forms of memory.
You’ll compare reactive, goal-directed, and memory-augmented agents and explore how system prompts and structured outputs shape agent behaviour.
Build single-agent systems
Design agents that can interpret instructions, call tools, maintain useful context, and return structured results.
You’ll explore tool configuration and methods for evaluating whether an agent has completed its assigned task successfully.
Coordinate multi-agent workflows
Progress to orchestrator and worker architectures, task decomposition, role assignment, and context passing between agents.
Learn how sequential and parallel execution patterns support more complex workflows while shared memory and state management help agents coordinate.
Evaluate AI agent performance
Explore how to assess task completion, handoff quality, looping behaviour, and common failure modes across an agent system.
By the end, you’ll understand how to design, coordinate, and evaluate agentic AI systems for complex automated tasks.
Syllabus
Week 1
Architecting and Building Tool-Enabled AI Agents
Stepping into Agentic AI
Discover how agentic AI differs from traditional AI, examine core agent concepts and consider where autonomous systems can add value in real-world work.
Building Your First AI Agent with n8n
Build your first AI agent in n8n by connecting models, prompts and workflow components to create a practical content-generation agent.
Equipping Agents with Tools in Flowise
Use Flowise to connect models, chains and external tools, then build and test agents that can reason, process information and take useful actions.
Week 2
Supercharging AI Agents with Memory, RAG, and Human Review
Adding Memory and Context to AI Agents
Add memory and context to AI agents so they can maintain conversations, retain useful information and support more personalised workflows.
Grounding Agents with RAG
Build RAG-powered agents that retrieve relevant information from documents, use vector stores and produce responses grounded in trusted sources.
Orchestrating Content Review, Approval, and Delivery
Automate content workflows by combining AI generation, approval stages, event triggers and scheduled delivery.
Week 3
Engineering Multi-Agent Orchestration and Coordination
Designing Multi-Agent Architectures
Design multi-agent systems by assigning roles, decomposing tasks and combining agents through supervisory, sequential and parallel workflow patterns.
Coordinating Multi-Agent Communication and Shared State
Coordinate multiple agents through shared memory, communication patterns and A2A interactions while examining how agents exchange information and resolve tasks.
Evaluating and Troubleshooting Multi-Agent Systems
Evaluate multi-agent workflows, diagnose coordination failures and apply fallback strategies to improve reliability, efficiency and error handling.
Prove you're job ready
Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.
- Learn the latest in your chosen industry or subject.
- Complete each course and pass assessments.
- Receive certificates validated by the educating organisation.
- Impress employers with learning outcomes you can add to your CV.
- Make your career dreams a reality.
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Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Describe the core concepts, agent types, and business use cases of agentic AI.
- Practice building tool-enabled AI agents and visual agent workflows using n8n and Flowise.
- Demonstrate how memory, context, state, and RAG improve agent behaviour and knowledge grounding.
- Design multi-step agentic workflows that include review, scoring, approval, publishing, webhooks, and event triggers.
- Investigate multi-agent coordination patterns, shared memory, A2A communication, handoffs, troubleshooting, and fallback handling.
Who is the course for?
This ExpertTrack is for automation engineers, AI developers, solutions architects, and technology professionals with workflow experience who want to design single- and multi-agent systems that reason, use tools, and act autonomously.
What software or tools do you need?
No prior coding experience is required. You will need a suitable computer, a stable internet connection, and access to the no-code AI agent platforms used in the practical activities. This course uses tools such as n8n, Google API credentials, and Flowise to build, test, and connect AI agents.
Who will you learn with?
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Learning on FutureLearn
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- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
- Stay motivated by using the Progress page to keep track of your step completion and assessment scores
Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
- Share ideas with your peers and course educators on every step of the course
- Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others
Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
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